![]() If the computer is connected to the network with an Ethernet cable, temporarily disconnect the cable and use the Wi-Fi connection during the setup. Turn on Wi-Fi on your computer or mobile device and connect to your network.Disconnect from Virtual Private Network (VPN) connection before downloading.Open and Read> HP printer setup (HP Smart app) Open the Homepage / Support Website for your printerĬategory Software and Drivers > Check the Box Get the App HP Smart is an application available in the Microsoft Store Solution from Microsoft Community = Re-register the Microsoft Storeĭetails here: HP Smart App won't install on windows 10 laptop “HP Smart will not install – Windows 10” (might apply to Windows 11, too) ![]() Select Downloads and Updates > Get Updatesįix problems with apps from Microsoft Store Select Settings > App updates > "Update apps automatically" = ON In the upper right corner, click on the three horizontal dots. Microsoft Store - Solutions / Application Updates Most Security software can be set to "allow" programs and application you want to install / run on the system.ĭisconnect from Virtual Private Network (VPN) connection before downloading. If you find it, uninstall and Restart the computer.Ĭheck your Security Software to be sure it is not blocking the installation. The error in your image seems to indicate the app is "open" in your system.Īs a recheck of the obvious, make sure the application is not listed in Settings > Apps > Apps and Features It is not possible to simply download and install HP Smart (Windows) - at this writing, the only source for the application is the Microsoft Store Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.
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